Acron Consulting end-to-end Call Center Outsourcing solution for communications service providers leverages innovative methodology and toolset that transforms customer service performance along multiple dimensions: effectiveness, efficiencies, cost impact and revenue.

The solution transforms call center operations, optimizes the infrastructure, and improves call handling, workforce management and effective agent cost. This integrated solution improves contact center efficiencies by moving calls to new self-service channels, reduces the manned agent call volume based on protocols, eliminates duplicated effort and maximizes technology use and operations through best-in-class process implementation, process automation

Regardless of what type of company you run, telemarketing is a wise option. Telemarketing outsourcing enables you to concentrate on the more business-oriented aspects of the process. By engaging services of our telemarketers, you can literally triple your output in a matter of days. This pyramidal process then frees you up to concentrate on other ventures. Outsourcing allows you to dramatically scale your efforts with minimal increase of internal overhead. In addition, technology, personnel, and legal issues can be a huge burden. Effective outsourcing will allow you to concentrate on running your business - while allowing Acron Consulting to manage your customer contact operations.

Our telemarketing services are designed to form new leads and follow-up with prospects and past or current clients. Addresses, contacts, and all other pertinent information is verified during each phone call to better your chances of reaching the person who is most likely to do business with you. Of course, setting up a Telemarketing Outsourcing operation requires a tremendous amount of hard work. We’ve the skills, capabilities to make your Telemarketing Initiative a successful one .and have operational platform acceptable to all parties involved.

Outbound telemarketing enables you to reach your customer base in an exciting and innovative way. Why continue to work from an inefficient telemarketing platform when there are so many opportunities for improvement? You can meet and exceed your current quota simply by employing a few basic principles of outbound telemarketing. When you combine the right people with state-of-the-art technology, you can't help but achieve powerful results! Our outbound telemarketing call centers are the most advanced in the country. All of our outbound telemarketing facilities can provide you with custom reporting, hot transfers, 3rd party verification, digital recording, digital backup, off-site monitoring, and web-enabled outbound telemarketing programs. All of our outbound telemarketing call centers are equipped with predictive, automated, and manual phone stations.

One of the keys to voice advertising is to target your customer niche as effectively as possible. Those who cold call in a non-systematic way -- via alphabetical order, for instance -- do their efforts disservice. There is no need to channel your energies into a platform that has been proven to fail.